Processing Time: Orders are processed within 7 business days from the date payment is received.
Shipping Method: We use the lowest-cost courier available at the time of shipping (FedEx, Purolator, or UPS).
Delivery Time: Delivery timelines depend on the shipping method and destination. Please note that deliveries to rural or remote areas may take longer.
Shipping Costs:
Workstations are shipped at a flat rate of $150/workstation.
Laptops that are drop-shipped from suppliers may incur shipping charges, which are determined at the time of order processing. In most cases, shipping fees are waived by suppliers when minimum thresholds are met.
Estimates vs. Guarantees: Delivery times are estimates only and are not guaranteed, especially during holidays, extreme weather, or other service disruptions.
Lost or Damaged Packages: If your shipment is lost or arrives damaged, please contact us at products-steward@allianceofbtd.com for assistance.
